W7 - BPR Methodologies (1)

The basic strategy has not changed over the years to provide better quality and faster and cheaper rate of innovation leading product manufacturing companies. However, the implementation of this strategy, especially in business processes and the underlying software and hardware infrastructure has undergone great changes due to rapid developments in technology, most notably, the Internet and Web technologies. This means that the standard and flexible way to adjust the ever-changing business processes and IT infrastructure to the needs of the enterprise strategies and objectives. Any change in the latter must reflect the rapid and effective management of upstream and downstream.

Comprehensive BPR method is knowledge-intensive, difficult to formalize. It requires knowledge of BPR tools and methodologies for the use and function of off-the-shelf IT companies, such as enterprise resource planning (ERP) system, can provide sufficient depth of knowledge. Because it relates to an enterprise's business process re-engineering, industry-specific domain knowledge is clearly an asset.

The preparatory phase of the project, involving enterprises to achieve a good initial understanding of their needs and requirements in order to get the scope, budget and time. In addition, the allocation of time is crucial for planning the tasks in the first stage of the project, such as the schedule of meeting and presentations.

The discovery phase of the project involved in the business and production objectives,strategies and practices, current and future requirements, problems encountered and any other information that will help ensure the future success of the design, collection and analysis of the company's information systems.


The development of template is to ensure that only relevant and useful information is extracted. These templates include industry-specific survey which  involving the processing, marketing, cost estimation, and other off-the-shelf software package to provide the general features of the support of business processes, such as business-related functional areas.


The phase of collecting the user requirements involving the collection and consolidation user needs from various groups in  the meeting. Therefore, these requirements cover the main features of the entire enterprise. The needs of users, including the current requirements, as well as the sense of the future needs of the enterprises, to improve competitiveness. In some cases, these needs is the wishes of the user that need to be further discussed in detail in the next phase. This stage, involving various departments and industry-specific vertical and mapped to the typical user of the system specifications required template.

Source / Reference:

1)  S. M. Bitzer, "Workflow Reengineering: A Methodology for Business Process Re-engineering with Workflow Management Technology", Masters Thesis, Naval Postgraduate School, September 1995

2)  T. H. Davenport, "Process Innovation: Re-engineering Work Through Information Technology", Boston: Harvard Business School Press, 1993